Two completely different products sold in almost identical language — and the week of testing that tells you which one you have bought.
Written July 2026 · no prices published · nothing for sale
| Product | What sets the speed | Installation |
|---|---|---|
| Fixed-wireless router | The nearest mast and how busy it is | None — plug it in |
| Openreach fixed line | Your street's wiring and the exchange | Engineer or self-install |
| Cable or full fibre | Whether your street is wired for it | Engineer, usually |
Establish which of the three is being offered before comparing a single price. They are not comparable products, and the advertising for all three reads almost identically.
A box arrives in the post and you have broadband the same day. No engineer, no digging, no line rental. Also no landline, which matters if somebody in the house still relies on one.
The trade-off is unavoidable: your speed is whatever the nearest mast can spare. Beside a strong, quiet mast it competes with mid-priced fibre. Behind a busy one, evenings sag and nothing indoors will fix it.
Household bundles do save money, particularly where several mobile lines sit alongside broadband. Bonus data, discounted extra lines and free additional SIMs all turn up in these deals.
The trap is emotional rather than financial: one account carrying everything makes leaving feel like a bigger operation than it legally is. It is not — the switching texts work identically whether you hold one product or five.
Ring us and we will go through it with you. Nothing is offered for sale at any point.
We hold no arrangement with any network, take no commission and sell nothing at all. If your question is not answered here, telephone and ask.
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