One advice line, answered by people with nothing to sell. Ring 020 3807 7759 — there is nothing to buy at any stage.
Statement current July 2026
Telephone 020 3807 7759
This number is for guidance and information only. We sell nothing, arrange nothing and act for no network. Ring it if any part of these notes leaves you unsure.
| We can | We cannot |
|---|---|
| Explain any note, or any part of one | See, open or alter any account you hold |
| Talk you through switching networks | Change your plan or place any order |
| Read an offer or a statement through with you | Sell you anything whatsoever |
| Explain what a term commits you to | Act for any network in any capacity |
With those four things to hand, a first call settles considerably more than it otherwise would.
Our line reaches this service and nowhere else. We cannot make a payment, change a plan, raise a fault ticket or cancel anything on your behalf.
What we can do is explain exactly what to ask for, so the call you then make to your own network is a short one.
Ring us and we will go through it with you. Nothing is offered for sale at any point.
We hold no arrangement with any network, take no commission and sell nothing at all. If your question is not answered here, telephone and ask.
How we are placed. thurlowvance is an independent information service for mobile customers in the United Kingdom. We are not a mobile network. We have no affiliation with, endorsement from, appointment by or connection to Three, EE, O2, Vodafone, Sky Mobile, Tesco Mobile or any other provider, and no commercial arrangement with any of them. We do not sell, supply, arrange or broker SIM cards, contracts, handsets or services of any kind, and we take no commission from anybody. Everything here is general information; a provider's own current terms always take precedence.
© thurlowvance. Network names belong to their owners and appear only to identify the services described.